Dear user, we would like to thank you for your continually supporting our website. Please have a look at our FAQs before raising a ticket.
Q: I am unable to login to my account..
Q: I am being redirected to the membership selection page again and again.
Q: I am unable to reset my password.
Q: How can I cancel my membership?
As mentioned above, if you have already made your decision, click here, choose SUBSCRIPTIONS and then press the “Remove” Button to the far right, to cancel your membership. You will have access to Light On Conspiracies until the end of your current subscription period.
Please notice: The subscriptions on our site are made on the account level. That means if you signed up using Paypal or Stripe YOU NEED TO MANUALLY CANCEL the recurring memberships. For your convenience here are the links on how to cancel your subscriptions on Stripe and Payal.
Q: I canceled my membership but still getting charged.
If your have other issue or none of the above solutions work for you, kindly raise a ticket.
How to raise a support ticket?
For a better investigation of the issue you are facing please send us:
- The screenshot for the specific post/page you are facing problems with?
- URL of that page/post.
- What Type of membership you are having with us?
Send these details to [email protected] from your registered email address.